EDGE STEEL INC.

Privacy Policy

EDGE Steel Inc. collects and uses limited contact-form information to respond to project inquiries, prepare quotes, coordinate follow-up conversations, and communicate with prospective and current customers in a TCPA-compliant manner.

§ 01

Information We Collect

When you submit a quote request, contact form, or other inquiry through our website, we may collect the information you choose to provide. This may include your name, company name, email address, phone number, project location, project details, building requirements, and any supporting message you include.

We may also collect limited technical information automatically through standard website tools, such as IP address, browser type, referring pages, and general site usage data used to maintain, secure, and improve the site.

§ 02

How We Use Your Information

We use the information we collect to operate our business, respond to inquiries, evaluate project opportunities, prepare quotes, coordinate consultations, and communicate with you about products or services you asked about.

  • Respond to contact requests and quote submissions
  • Review project scope, schedule, and feasibility
  • Provide estimates, follow-up communications, and customer support
  • Maintain internal records and improve website performance
TCPA Notice

If you provide a phone number, we may call or text you to respond to your inquiry, discuss your project, schedule follow-up conversations, or provide requested information. We will use reasonable efforts to ensure those calls and texts are sent in a manner consistent with applicable consent and opt-out requirements.

§ 03

Consent for Communications

By submitting your information through our website, you consent to receive communications related to your inquiry, quote request, project, or account, including by email, phone call, and SMS where permitted by law.

Where required, we rely on the consent you provide when you voluntarily submit your contact information. Message frequency may vary based on your inquiry. Standard message and data rates may apply to text messages from your carrier.

You may opt out of text messages at any time by replying STOP, and you may request that we stop non-essential calls or emails by contacting us using the information listed below.

§ 04

Sharing Your Information

We do not sell your personal information. We may share your information only when reasonably necessary to operate our business, such as with website hosting providers, form-processing tools, CRM or communications vendors, and professional advisors who assist us in serving customers and maintaining business operations.

We may also disclose information if required by law, regulation, legal process, or to protect our rights, property, safety, or the integrity of our systems.

No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. All categories outlined in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances. End users may opt out of receiving further messages at any time by replying STOP or request additional information by replying HELP. Message frequency may vary, and message and data rates may apply.

§ 05

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No website or data transmission can be guaranteed to be completely secure, so you provide information at your own risk.

If we believe a security issue may materially affect you, we may take steps we consider appropriate under the circumstances, including updating our systems and contacting affected individuals where required.

§ 06

Your Rights and Choices

You may contact us to request access to, correction of, or deletion of the personal information you submitted to us, subject to any legal or operational reasons we may need to retain certain records.

  • Request that we update inaccurate contact information
  • Ask us to stop non-essential communications
  • Opt out of SMS by replying STOP
  • Ask questions about how your inquiry data is used
§ 07

Children’s Privacy

Our website and services are intended for business and general adult audiences. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided personal information to us, please contact us and we will review the request and take appropriate action.

§ 08

International Users

Our website is operated in the United States and is intended primarily for users located in the United States. If you access the site from outside the U.S., you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

§ 09

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, website features, or communications processes. When we make changes, we will post the revised version on this page and update the effective date shown here.

§ 10

Messaging Terms & Conditions

By opting in to receive text messages from EDGE Steel Inc., you consent to receive SMS and/or MMS messages from us at the mobile number you provided. This program is used solely to respond to your inquiry or service request, including replying to quote requests, discussing project details, scheduling follow-up conversations, and providing information you have asked us to send.

Message frequency may vary depending on your inquiry and our communications with you. Standard message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you reply STOP, you will receive a one-time confirmation message acknowledging your request, and you will not receive any further text messages from us unless you opt in again.

If you need assistance or more information, reply HELP to any message, or contact us using the details provided in the Contact Us section of this Privacy Policy.

EDGE Steel Inc. will not share or sell your mobile information or your messaging consent to third parties or affiliates for marketing or promotional purposes.

§ 11

Contact Us

If you have questions about this Privacy Policy or would like to request an update, correction, deletion, or communication preference change, please contact us using the details below.

Company
EDGE Steel Inc.
Address
5539 Carolina Beach Rd #303,
Wilmington, NC 28412
Phone
910-427-4750